Riječki Novi list objavio je 09.02.2010. godine vrlo intrigantan intervju s Johnom Seddonom, vlasnikom tvrtke Vanguard Consulting.
Njegova četiri najpoznatija djela su:
- I Want You to Cheat: the unreasonable guide to service and quality in organisations (1992)
- The Case Against ISO9000: How to create real quality in your organisations (1996)
- Freedom from Command and Control: a better way to make the work work (2003)
- Systems Thinking in the Public Sector: The Failure of the Reform Regime…. and a Manifesto for a Better Way (2008)
Intervju prenosimo u cijelosti.